Shipping

COVID-19 Update: A message to our Customers

Our top priority is the health and safety of our employees and customers, so we completely redesigned our production and fulfillment center to comply with state recommended social distancing and PPE guidelines.
What does this mean for you?

• Processing times may be delayed. Generally processing times are within 1-3 business days* although currently, those times vary due to the issues relating to COVID-19 and government orders and the impact to our business. Processing times may also be extended during holidays, launches/re-stocks, releases and promotions.
• You can cancel for a full refund. We have updated our return policy so you can cancel any unshipped order at any time for a full refund.

We appreciate your patience and understanding as we work through this together.
Thank you so much for your support!

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas

Do You Ship To My State?

Kayz Homegrown Blendz abides by all federal and state laws regarding CBD & Delta-8 THC, which means that we may not be able to ship our product to your state depending on your state's current laws around Delta-8 THC.  Here is a list of states in which Delta-8 is currently still illegal and therefore will not be able to ship product(s) to the following states at this time.

Alaska

Arizona

Arkansas

Colorado

Delaware

Idaho

Iowa

Mississippi

Montana

Rhode Island

Utah

Washington

FAQ

When will my order ship?

All orders usually have a processing time of 1-3 business days, no orders are processed over the weekend or on major holidays*.  Please allow 3-7 business days for shipping. 

*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas

When will I receive my order after it ships?

Most of our orders ship via USPS. USPS' shipping time is on average 3-7 business days. We are not liable for any delays once the item has been picked up*. Please contact USPS directly if you have any additional concerns.

*We are not responsible for any shipping deliveries that may be affected by natural occurrences such as but not limited to weather, COVID-19, Holiday rush, and lost packages.

What Do I do If my Package Is lost?

Although this is a rare case, a damaged or lost package is another reason why you may experience USPS shipping delays. If you haven't received your package for more than 7 days after the estimated delivery time frame, you should consider raising the issue with USPS.

Consider submitting a Missing Mail search request online at MissingMail.USPS.com or file a claim for insured items meeting the appropriate time frame. You can also visit your local post office for assistance in filling out a Missing Mail request.

Any questions regarding the following should be sent to us at KayzHomegrownBlendz@gmail.com